Pricing

CIMcloud offers a range of plans on the CIMcloud Platform to meet the needs of organizations just getting started up to global enterprises.

Integrate with Acumatica

Small Business Edition
  • 500 Online Transactions per Month
  • Up to 10,000 Records
  • 5 Worker Users
  • 1 Customer Site
Includes a subset of Standard Features. See below for details. Includes all Standard Features.
Recommended Standard Edition
  • 1,000 Online Transactions per Month
  • Unlimited Records
  • 15 Worker Users
  • 1 Customer Site
Includes all Standard Features.
Enterprise Edition
  • 5,000 Online Transactions per Month
  • Unlimited Records
  • 30 Worker Users
  • 1 Customer Site
Includes all Standard Features plus 5 Optional Bundles.

Standard Features

Included Features are pre-configured as part of the CIMcloud platform. See below for additional details. Additional Worker Users and additional Customer Sites are available for an additional fee and, depending on the type of Customer Site, may require Optional Bundles.

    Access CIMcloud Online 24/7/365

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Provide Customers & Employees Mobile Responsive Experience

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Ecommerce Site(s) For Your Customers (1 B2B Portal Included)

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • ERP / Accounting System Data Sync (Bi-Directional Integration)

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    CRM Workspace: Customer Relationship Management (CRM) System

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Content Workspace: Web Content Management (WCM) System Management (CRM) System

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Product Workspace: Product Information Management (PIM) System

    Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Settings Workspace: Settings Management System

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Help Workspace: Help & Guides

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Utility Areas: Bookmarks, Quick Add & My Account

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    View Orders, Backorders & Shipments

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Invoices & AR Aging

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Payments & Credits

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    View Product Catalog

    Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Create & Manage Favorite Lists

    Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Pay Invoices Via Credit Card or ACH

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Customer Invoices & AR Aging

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    View Customer Timeline

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Customer & Account Data

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Customer Orders, Backorders & Shipments

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Customer Invoices & AR Aging

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Customer Payments

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    Manage Customer & Account Information

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Create Quotes & Place Orders For Customers

    Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Pay Customer Invoices

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View Customer Payments

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    View, Add, Edit & Manage Product Information

    Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • View, Add, Edit & Manage Platform Content

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Manage Application Settings For Customers, Orders, Tax Settings, Payments and Much More

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    Standard Connectors (Sync Tool) for Acumatica

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Third-Party Connectors

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    Orders with Customer, Address, and Payment Info

    If you are using a Third-Party Connectors, the standard API end points are provided. Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Invoice Payments with Payment Info

    If you are using a Third-Party Connectors, the standard API end points are provided.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
    Products

    If you are using a Third-Party Connectors, the standard API end points are provided. Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Product Pricing Rules for Customer-Specific Pricing

    If you are using a Third-Party Connectors, the standard API end points are provided. Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Customers

    If you are using a Third-Party Connectors, the standard API end points are provided.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Shippping Addresses

    If you are using a Third-Party Connectors, the standard API end points are provided.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Tax Settings (Schedules, Codes & Rates)

    If you are using a Third-Party Connectors, the standard API end points are provided. Starter Edition requires the purchase of the Product Catalog, Cart & Workspace standard optional bundle.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Orders and Order Details

    If you are using a Third-Party Connectors, the standard API end points are provided.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Invoices and Invoice Details

    If you are using a Third-Party Connectors, the standard API end points are provided.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Invoice Payments

    If you are using a Third-Party Connectors, the standard API end points are provided.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Credits

    If you are using a Third-Party Connectors, the standard API end points are provided.

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition

Optional Standard Bundles

Optional Standard Bundles are available to expand the capabilities of CIMcloud and can be configured and implemented through Self-Service Implementation. The use of CIM Professional Services is optional. Optional Standard Bundles have an additional one-time Connect Fee and an additional Monthly Fee. Visit the CIMcloud Help Center for additional details on Optional Software Bundles.

    Product Catalog, Cart & Workspace

    Includes Customer Self-Service Tools (View Product Catalog, Create & Manage Favorite Lists and Create Quotes & Place Orders) and Worker Tools (Create Quotes & Place Orders, Product Workspace and Create Quotes & Place Orders) described in Standard Features. Ordered as Optional Module [CART].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Product Inventory Tools

    Includes Inventory Display Profiles, Inventory Levels Sync From Acumatica , Out-Of-Stock Product Inventory Watch & Notification and Out-Of-Stock & Backorder Alert Based on Order Quantity. Ordered as Optional Module [C].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • CRM Standard

    Includes Interaction Log & Search and Employee Notes & Activity Tracking. Ordered as Optional Module [A].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Basic Tasks/Ticketing System

    Includes Tasks Tracking System with Worker and Customer Interface, Ability for Workers to Add/ Manage/Track Tasks, Ability for Customers to Add/Manage/Track "Tasks" (Requests), Email Confirmation for New "Tasks" Entered, Email Confirmations for Communication/Updates to Tasks and Ability to Configure Work Queues, Lifecycle Stages, Priorities, and Categories. Ordered as Optional Module [E].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Retail Catalog: Public-Facing Product Catalog

    Includes Retail Product Catalog, Option To Show Or Hide Pricing, Search Engine Optimization (SEO) Tools, Featured Products, Store & Dealer Locator and Google Product Feed. Ordered as Optional Module [F].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Retail Store: Public-Facing Catalog & Cart

    Includes one additional Customer Site, Traditional B2C Ecommerce Website, Publicly Visible Shopping Cart, Cart Preview With Shipping Estimator, Checkout For New, Returning & Guest Accounts, Address-Based Tax Schedule Matching, Duplicate User Check & Warning and Customer Import w/ Orders From Acumatica. Ordered as Optional Module [H].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Merchandising Tools

    Includes Abandoned Order & Cart Email, Advanced Tabs & Tab Groups, Coupon Manager, Customer Reviews & Rating System, Customers “Also Bought This” and Product Marketing Icon Overlays. Ordered as Optional Module [D].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Advanced B2B Portal

    Includes Up To 36 Months or 1 Million Transactions of History, Expanded Support For Shipping Addresses, Disable/Show Price & Add-To-Cart Controls, Forced Minimum Quantity & Quantity Increments, Shopping Cart Minimum Product Total Controls, Self-Service Account Creation w/ Approval Workflow and Advanced Account & Address Controls. Ordered as Optional Module [B].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Advanced Data Filtering (Data Sets)

    Includes Data Sets by Product Categories, Data Sets by Products and Data Sets by Shipping Methods. Ordered as Optional Module [Y].

  • Small Business Edition
  • Standard Edition
  • Enterprise Edition
  • Power Customers

    Creates parent/child account relationships on the CIMcloud platform only. Ordered as Optional Module [W2].

  • Standard Edition
  • Enterprise Edition
  • Advanced Merchandising Tools

    Includes Gift Certificate Management System With Acumatica Sync, Advanced Parent-Child Products (Many-To-Many) and Advanced Product Promotions Systems and Advanced Suggested-Related Products System. Ordered as Optional Module [S].

  • Standard Edition
  • Enterprise Edition
  • Enterprise & Faceted Search

    Includes Refine Your Search Functionality, Make & Model Product Search and Assemblies & Exploded View Diagrams. Ordered as Optional Module [J].

  • Standard Edition
  • Enterprise Edition
  • Advanced Product Inventory Tools (Requires Product Inventory Tools)

    Includes Data Sets/Warehouses, Hide Product If Out of Stock, Show Inventory for Single Warehouse with Selector to Change, Show Inventory Levels By Warehouse and Show Warehouse Selection Per Line When Adding to Cart. Ordered as Optional Module [T].

  • Standard Edition
  • Enterprise Edition
  • Multi-Store (Snap Sites) System: 2nd Store Included

    Includes Ability to Add/Manage Branded Customer Sites, Limited Acumatica Integration Configuration Variations Per Site and One (1) Additional Customer Site. Ordered as Optional Module [M].

  • Standard Edition
  • Enterprise Edition
  • Advanced Add to Cart and Order Entry

    Includes Apparel Size-Color Child-Parent Product View, Manufacturer Authorized Price (MAP) Pricing, Add-On Products, Account Level Price, Ordering & Add-To-Cart Controls, Unit of Measure for Acumatica (Simple), Block IP & Shipping Addresses, Requested Ship/Pickup Date and Sales Tax Exemptions by Acumatica Tax Code. Ordered as Optional Module [3M].

  • Standard Edition
  • Enterprise Edition
  • Advanced Platform & Product List Features

    Includes Multiple Merchant Accounts, Co-Branded Customer Portal, Product Aliases For Product Names, Descriptions & Price, Product Document Search and Product SKU Aliases Integrated with Acumatica. Ordered as Optional Module [4M].

  • Standard Edition
  • Enterprise Edition
  • Advanced Order Entry Tools

    Includes On-Hold or Over-Limit Order Holds, Advanced Effective Order Date Calculations, Advanced Ship Date Calculations, Global Shipping Addresses, Hold-Orders Until Approved, Local Pick-Up Option, FedEx & UPS Address Validation, Digital Products and Order Approval System With Email Alerts. Ordered as Optional Module [U].

  • Standard Edition
  • Enterprise Edition
  • Allow Custom Modifications

    Includes Activation of Custom Framework to allow for Custom Modifications. Custom Development & Support Additional. Ordered as Optional Module [X].

  • Standard Edition
  • Enterprise Edition

Optional CIM Professional Services Assisted Bundles

Optional CIM Professional Services Assisted Bundles are also available to expand the capabilities of CIMcloud. Due to the complex nature of these bundles, CIMcloud requires the purchase of additional CIM Professional Services with each of these Optional Bundles to ensure a successful implementation. In additon to the required CIM Professional Services, Optional CIM Professional Services Assisted Bundles have an additional one-time Connect Fee and an additional Monthly Fee. Speak with Sales to learn more about estimating the CIM Professional Services required based upon your needs. Visit the CIMcloud Help Center for additional details on Optional Software Bundles.

    Multiple Acumatica Tenants: 2nd Tenant Included

    Includes capability to sync additional Tenants to a single Customer Site and syncing for one additional Tenant. Once the Multiple Acumatica Tenants Bundle is purchased, incremental Tenants are $100/mo per Tenant. Ordered as Optional Module [P].

  • Standard Edition
  • Enterprise Edition
  • API System with Standard Gets/Posts and 2 App Authorizations

    Includes API System, Standard GETs and POSTS, and two (2) App Authorizations. Ordered as Optional Module [API2].

  • Standard Edition
  • Enterprise Edition
  • Order Pass-Through For 3rd Party Orders With ERP Order Sync

    Includes Order Pass-Through Tables with Worker Portal Interface and Order Sync to Acumatica with Exception Monitors. Additional Connectors Available for Additional Fee for Shopify, Magento or Woo Commerce. Ordered as Optional Module [OPT].

  • Standard Edition
  • Enterprise Edition
  • Product Configurator: Configure-Price-Quote

    Includes Product Configurator System and Sync Configurator Data from Acumatica Bill of Material Options (Requires Additional Discovery). Ordered as Optional Module [K2].

  • Standard Edition
  • Enterprise Edition
  • Product Configurator: Sync With Acumatica

    Includes Sync Configurator Data from Acumatica Bill of Material Options and Configurator Products Order Sync into Acumatica. Ordered as Optional Module [KS].

  • Standard Edition
  • Enterprise Edition
  • Returns System (RMA's) Web Only

    Includes Returns (RMA) System (Web Only) with Email Confirmation. Ordered as Optional Module [R2].

  • Standard Edition
  • Enterprise Edition
  • Returns System (RMA's) With Sync into Acumatica

    Includes Returns (RMA) Sync into Acumatica and Returns (RMA) History Sync from Acumatica to CIMcloud. Ordered as Optional Module [RS].

  • Standard Edition
  • Enterprise Edition
  • Advanced Shipping Price Calculations

    Includes Account-Specific Price Thresholds for Filters, Alternate Weight Field on Products, Enterprise TMS Freight Integration, FedEx Freight Integrations, Flat Shipping Fee Per Product, Free Shipping on Lowest Price Method, Hazardous/Dangerous Items Surcharges and UPS Freight Integrations. Ordered as Optional Module [L].

  • Standard Edition
  • Enterprise Edition
  • Multiple Shipments Per Order

    Includes Split By Product Shipping Class / Shipping Method, Split By Ship To Address (Multiple Ship To's) and Split By Warehouse (Ship From). Ordered as Optional Module [N].

  • Standard Edition
  • Enterprise Edition
  • Multiple Currencies

    Includes Multiple Currencies with configurable Default Currency. Requires Additional Discovery. Ordered as Optional Module [O].

  • Standard Edition
  • Enterprise Edition
  • Recurring/Future Ordering Tools

    Includes Future Order System with Email Alerts and Recurring Order System with Email Alerts. Ordered as Optional Module [V].

  • Standard Edition
  • Enterprise Edition

Service Levels

CIMcloud Service Levels scale based upon the number of online Transactions processed through the CIMcloud platform on a monthly basis. Transactions include Orders, Pass-Through Orders, Invoice Payments, Returns, and Tickets/Tasks. Additional Transactions are available based upon your CIMcloud edition and your total number of Transactions. Visit the CIMcloud Help Center for additional details on Optional Service Levels.

    Number of Included Transactions
  • Small Business Edition - 500
  • Standard Edition - 1,000
  • Enterprise Edition - 5,000
    Additional 500 Transactions
  • Standard Edition
  • Additional 1,000 Transactions
  • Standard Edition
  • Enterprise Edition

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