Registered CIMcloud Partners (RCP’s) include authorized ERP System Value Added Resellers (VAR’s) who want to expand their product offering by promoting Customer Interaction Management applications to their ERP customers. The purpose of this agreement is to summarize the terms between RCP’s and CIMcloud by Website Pipeline (“CIMcloud”).
We recognize the relationship and value a VAR brings to its clients. CIMcloud works closely with resellers before, during, and after the sales process to ensure a successful implementation for the ERP customer.
Updated Promotional Pricing:
As part of CIMcloud’s current promotional offering, all upfront software fees have been waived to lessen the financial burden for customers. To acknowledge the impact this will have on RCP commissions, all CIMcloud Partners (in good standing) will be paid 30% of the standard implementation fee (excluding services). The typical implementation fee, under current promotional pricing, is $5,000. Per existing terms, there is no commission paid on services rendered by the CIMcloud Professional Services Group or Monthly Fees.
RCP commission is paid at 20% of the software price for both the base package and software upgrades on the initial sale. There is no commission paid on services, monthly fees, or add-on software after the initial sale. CIMcloud pays commissions to RCP's when payment is received from the customer. CIMcloud also pays up to 30% should RCP’s refer $150,000 or more in total estimated initial project costs within a twelve (12) month span; please refer to section 3 below.
CIMcloud will provide RCP commissions to VAR’s in good standing on all deals, regardless of lead source, as long as they remain a Registered CIMcloud Partner by meeting terms outlined below.
Registered CIMcloud Partner Terms - Commission Eligibility Requirements
Group A - must complete one (1) of these terms per quarter:
Group B - must complete two (2) of these terms per quarter:
Should the result or activity metrics / terms outlined above not be met by the VAR, their respective CDM may initiate contact and determine certain result and/or activity metrics (in addition to those above) required to re-establish the VAR’s RCP status. In the event CIMcloud acquires a new customer while the VAR is not considered a RCP (terms above are not met), the VAR will have 90 days to become compliant with required terms outlined above to be considered an RCP. If terms are met within the 90 day period, the RCP will be eligible for the commission in question.
It is CIMcloud’s desire to establish a good working relationship with each VAR so we can proactively work together to identify and engage ERP customers that are a fit for CIMcloud’s product offering.
CIMcloud Direct Lead Terms:
As outlined above, CIMcloud will now pay RCP’s commission regardless of lead source. However, if the RCP did not generate the lead, the below terms must be met:
Bonus Commission: RCP's who refer a minimum of $150,000 in total estimated initial project costs (including BOTH software and services) in a twelve (12) month period are eligible for an additional 10% commission (for a total of 30%) on all deals in that period, and commissions will be paid retroactively upon achieving this threshold. This will also apply to all deals moving forward as long as the RCP maintains a minimum of $150,000 in total estimated initial project costs on a rolling twelve (12) month basis. You may check the status of your bonus commission at any time by contacting your CDM or emailing email@example.com.
Consulting Revenue Opportunities (to be billed directly by the Partner):
CIMcloud may set an expectation with the customer that there could be a need for them to receive assistance from their VAR during implementation and recommend that they include that in their budget. You may also choose to have a resource receive training on our content management system so that they can provide billable assistance with that portion of the implementation.
The RCP commission is only paid if the VAR is the ERP publisher's official Reseller of Record (ROR) for the ERP customer.
CIMcloud enters into a direct contractual agreement with all new customers. Should the VAR circumvent these contractual terms, they do so at their own risk. CIMcloud assumes no liability associated with terms agreed to between ERP customer and VAR.