Founded in 1999 | 60+ employees in Greenville, SC.
More About What We Do
CIMcloud designs, builds, hosts, and supports cloud-based Customer Service Automation portals and B2B e-commerce websites that integrate with our client’s existing ERP (financial and inventory) software. Our clients are wholesale distribution and manufacturing companies who previously relied on customer service teams to input orders into their ERP system and answer questions from their buyers.
Our customer automation portals and e-commerce websites give our clients the ability to provide real-time access to their buyers (for product information, pricing, inventory, order history and tracking, payment collection and returns) using a computer, a tablet, or a smartphone. Our clients can communicate with their buyers across multiple languages, currencies, and pre-negotiated price points.
Our websites are fully customizable, and use cloud-based software and database driven e-commerce applications. We house our own servers and equipment inside two secure data centers that offer uninterrupted power, multiple layers of redundancy and SSAE 16 SOC 1 Type II compliancy.
Work Hard Play Hard
In our office, you will find everything from electric scooters to corn hole tournaments and nerf gun wars, as well as a 120 lb. dinner bell that we ring every time we sign-on or launch a new customer; and most importantly... a talented group of people working hard to carry out our vision.